Knowledge bases
Rate
Records a thumbs up or thumbs down on an article, rate must be UP or DOWN and the calling User needs group access to the article. A User's vote is remembered for 12 hours: repeating the same value inside that window changes nothing, while switching moves the count from one side to the other instead of adding a second vote.
POST
/api/{tenant:minlength(2)}/v{version:apiVersion}/knowledge_bases/rate/{id}
Request arguments
| Name | Type | Source |
|---|---|---|
| id | Int32 | |
| input | DTO_knowledge_base_rate_input | Body |
Request body example
Response
Response body example
DTO_knowledge_base_rate_input
| Name | Type | ReadOnly | Description |
|---|---|---|---|
| rate | ENUM knowledge_base_rate | Rate |
DTO_acknowledgement
| Name | Type | ReadOnly | Description |
|---|---|---|---|
| message | String | Message |
ENUM knowledge_base_rate
| Value | Name | Description |
|---|---|---|
| 0 | UNKNOWN | UNKNOWN |
| 1 | NOT_SET | NOT SET |
| 2 | UP | UP |
| 3 | DOWN | DOWN |
Generated Aug 4, 2026 18:37