Ticket conversations

Delete

Soft deletes one entry of a ticket, so it stops being returned while the record and its attachments are kept. The ticket itself is left as it is, and mail already sent for the entry is unaffected. A ticket locked by another User answers 423 Locked.

DELETE /api/{tenant:minlength(2)}/v{version:apiVersion}/ticket_conversations/{ticket_id}/{id}

Authorisation: Minimum role: USER

Request arguments

Name	Type	Source
ticket_id	Int32
id	Int32

Request body example

Response

Status: 200 (OK)
Type: DTO_acknowledgement

Wrapper: DTO_response_wrap

Other statuses: 400 (BadRequest), 401 (Unauthorized), 403 (Forbidden), 404 (NotFound), 423 (Locked), 429 (TooManyRequests)

Response body example

DTO_acknowledgement

Name	Type	ReadOnly	Description
message	String		Message

Generated Sep 18, 2026 09:32