Notifications

Group settings

Updates the calling User's email and in app notification preferences (new ticket, ticket reply and SLA alert) for a single group they are a member of.

PUT /api/{tenant:minlength(2)}/v{version:apiVersion}/notifications/group_settings

Authorisation: Minimum role: USER

Request arguments

Name	Type	Source
input	DTO_notification_group	Body

Request body example

Response

Status: 200 (OK)
Type: DTO_notification_group

Wrapper: DTO_response_wrap

Other statuses: 400 (BadRequest), 403 (Forbidden)

Response body example

DTO_notification_group

Name	Type	Description
new_ticket_email	Boolean	New ticket email
new_ticket_inapp	Boolean	New ticket inapp
reply_ticket_email	Boolean	Reply ticket email
reply_ticket_inapp	Boolean	Reply ticket inapp
new_ticket	DTO_notification_channel	New ticket
reply_ticket	DTO_notification_channel	Reply ticket
sla_alert	DTO_notification_channel	A ticket in this group is about to blow (or has blown) an SLA deadline. Only sent when the workspace has SLA.
id	Int32	Id
name	String	Name

DTO_notification_channel

Name	Type	ReadOnly	Description
email	Boolean		Email
inapp	Boolean		Inapp

Generated Aug 4, 2026 18:37