Tickets

Delete many

Soft-deletes several tickets in one call, on the same terms as the single delete (14 day restore window, conversations left attached, linked mailbox messages moved to Deleted Items). The call is all or nothing: if any id is unknown or outside the calling User's groups, nothing is deleted and the response names the ids that could not be resolved. A ticket locked by another User (see the lock endpoints) answers 423 Locked and nothing is deleted.

DELETE /api/{tenant:minlength(2)}/v{version:apiVersion}/tickets/delete_many

Authorisation: Minimum role: USER

Request arguments

Name	Type	Source
tickets	DTO_reference[]	Body

Request body example

Response

Status: 200 (OK)
Type: DTO_acknowledgement

Wrapper: DTO_response_wrap

Other statuses: 400 (BadRequest), 401 (Unauthorized), 403 (Forbidden), 404 (NotFound), 423 (Locked), 429 (TooManyRequests)

Response body example

DTO_reference

Name	Type	ReadOnly	Description
id	Int32		The id of the reference
label	Object	ReadOnly	Name/Label from referenced object.

DTO_acknowledgement

Name	Type	ReadOnly	Description
message	String		Message

Generated Sep 18, 2026 09:32