Deskhero Developer Hub
Back to deskhero.com
Tickets

Restore many

Lifts the soft-delete flag from several tickets at once and moves their messages back to the Inbox folder of the linked mailbox they came from. The call is all or nothing: an id that is unknown, outside the calling User's groups or already past the 14 day restore window stops the whole batch and is named in the response.

POST /api/{tenant:minlength(2)}/v{version:apiVersion}/tickets/restore_many
Authorisation
Minimum role: USER

Request arguments

Name Type Source
ticketsDTO_reference[]Body
Request body example

Response

Status
200 (OK)
Type
DTO_acknowledgement
Wrapper
DTO_response_wrap
Other statuses
400 (BadRequest), 403 (Forbidden)
Response body example
DTO_reference
NameTypeReadOnlyDescription
idInt32The id of the reference
labelObjectReadOnlyName/Label from referenced object.
DTO_acknowledgement
NameTypeReadOnlyDescription
messageStringMessage

Generated Aug 4, 2026 18:37