Sla

Bootstrap

Prepares a workspace for SLA: creates the pinned default rule and treats Pending as waiting-on-customer, so the settings page opens in a usable state.

POST /api/{tenant:minlength(2)}/v{version:apiVersion}/sla/bootstrap

Authorisation: Minimum role: ADMIN

Request arguments

Name	Type	Source

Request body example

No input arguments

Response

Status: 200 (OK)
Type: DTO_acknowledgement

Wrapper: DTO_response_wrap

Other statuses: 400 (BadRequest), 401 (Unauthorized), 403 (Forbidden), 429 (TooManyRequests)

Response body example

DTO_acknowledgement

Name	Type	ReadOnly	Description
message	String		Message

Generated Sep 18, 2026 09:32