Ticket follow ups
Cancel
Cancels the specified follow-up version. Retrying the same operation UUID does not cancel a replacement.
POST
/api/{tenant:minlength(2)}/v{version:apiVersion}/ticket_follow_ups/{ticket_id}/cancel
- Authorisation
- Minimum role: USER
Request arguments
Request body example
Response
- Status
- 0 (0)
- Type
- DTO_ticket_follow_up
- Wrapper
- DTO_response_wrap
- Other statuses
- 429 (TooManyRequests)
Response body example
DTO_ticket_follow_up_cancel
| Name | Type | ReadOnly | Description |
|---|
| expected_version | String | | Version of the follow-up to cancel. |
| operation_id | String | | Unique operation UUID. Reuse it when retrying cancellation. |
DTO_ticket_follow_up
| Name | Type | ReadOnly | Description |
|---|
| version | String | | Activation version used to prevent overwriting another User's changes. |
| state | String | | ACTIVE, COMPLETED, CANCELED or UNAVAILABLE (deployment prerequisites are not enabled). |
| due_at | DateTime | | Deadline in UTC. |
| target_status | DTO_reference_color | | Future status, resolved from the workspace's configured statuses. |
| expected_status_id | Int32 | | Current status expected when this follow-up runs. |
| created_by | DTO_reference_user | | User who scheduled this follow-up. |
| created_at | DateTime | | When this activation was saved, in UTC. |
| reason | String | | Reason a completed or canceled follow-up stopped waiting. |
DTO_reference_color
| Name | Type | ReadOnly | Description |
|---|
| bg_color | String | ReadOnly | Bg color |
| text_color | String | ReadOnly | Text color |
| id | Int32 | | Id |
| label | Object | ReadOnly | Label |
DTO_reference_user
| Name | Type | ReadOnly | Description |
|---|
| profile_pic | String | ReadOnly | Profile pic |
| email | String | ReadOnly | Email |
| id | Int32 | | Id |
| label | Object | ReadOnly | Label |
Generated Sep 26, 2026 15:50
